As burger king does not need any introduction it is famous and popular. They serving their best and wide range of hamburgers to their customers.
They started new survey called it as “my BK experience”. They take it by online and in which customer can gives their feedbacks and suggestion feedbacks to them regarding service and staff.
Customer satisfaction survey (Burger king)
This My BK experience is online portal or the platform which allows customers to rate as according to their wish to Corporate of burger king.
There are different elements comprises in this survey of Burger king which covers point like the quality of food, service, comfort, and cleanliness and customers are even able to registered their complaints too.
There are no of peoples who come to restaurant of burger king for enjoying food off course as they have expanded their policies and benefits too along with time.
Variety of food items burger kings served:
Burger king has wide range of hamburger sand they served various types of food items like burgers, chicken burgers, whoopers, sandwiches.
Along with these items burger king also served coolers, king savers, deserts and hot beverages too.
The Proper working of company mainly depends upon the place where the franchise is situated, which comprises the master franchises as well as the regional franchise.
The burgers kings main head quarter was founded in the year 1954. Burger king stills keeps the quality of food and providing a family feel to all the consumers for more than 60 years.
This is the first thing that you must know before you start with the Survey. The burger king’s bill which is a Must for the MyBKExperience Survey.
After that most important thing you needed is Good internet access and quality speed too. Mobile or a Laptop platform for browsing the website is also necessary.
Customers should also aware about the language either English, Spanish or Dutch to complete the MyBKExeperience survey.
Now coming to procedure, it is quite confusing for new customer’s, when you are new to customer survey.
- Initially you have to Visit the legal website of burger king in which all the processes will take place.
- As the page loads, you will get asked for enter the burger king’s number. Which is restaurant’s unique no that is found at the top of receipt of burger king. Customer have to enter it in the blank space.
- Choose preferred language.
- As screen loads completely, then customer have to type 20-digit code that is survey code which is encrypted on the receipt bill itself.
- Click starts button, after that survey begins, and no of question pallet is come on screen, all the questions are regarding to the service and staff of the burger king restaurant.
- Give honest feedback and answer to the asked questions.
- After that select the type like as dine in or drive through and about experience at the restaurant.
- Now enter another level of bk survey. Again, enter no and select language, after that click on next button.
- Then you need to answer again few questions after that you are done with survey and burger king offers you a validation code.
- Next time when you visit the burger king, you just have to show receipt along with validation code to get amazing discounts.
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By using My bk experience portal, BK requests you to give your valuable suggestions and opinions about the service.